Some technical guidelines

If your tracks are not playing it is probably due to them having been downloaded using a weak wireless internet connection.
Please try plugging in an Ethernet cable or getting closer to your wireless router/switch.

If your tracks are not downloading properly again it is usually due to you trying to download your tracks over a weak wireless connection.
We recommend plugging in an Ethernet cable. If this is not possible you will need to get closer to your wireless router/switch.

For downloadind onto itunes/ipod etc
Create a folder in your music folder (where ever you store your other MP3's).
RIGHT CLICK (Windows)/CONTROL CLICK (Mac) the relevant 'Download' button.
You will be prompted for a location to download your track too. Please use the folder you created above.
When you have downloaded all your tracks, start iTunes up.
In iTunes at the bottom left hand corner, there is a + sign - this will create a new playlist.
Drag all your newly downloaded MP3's, from the folder your created in step 1, into your selected playlist. You can now play them in iTunes.

For your ipod
Plug your iPod into your computer and follow the iTunes wizard that will synchronise your iPod with your iTunes.
Your tracks will then be on your iPod.

Also please note that when you purchase your tracks as well as receiving them by email they appear on your screen as well.